All the survey stuff kind seemed the same to me. Probably because I have never used any before so I didn't really know what I was doing. Survey Monkey- it's just a fun name. That made me want to use it. I found it very easy to get signed up and get going. What I discovered is hard is creating the different types of questions correctly. I messed up several times and had to restructure my questions. Granted my survey was somewhat nonsensical, but I made it worse by creating poorly structured questions. I liked that there were several choices of how I wanted my survey to look, and although I struggled with the design of my questions I don't think they could have made it any simpler to create. I was able to look at examples of the types of questions I was creating, which was very helpful. If I had created a survey on an actual topic that I had some idea of what I really needed to know and the type of information I wanted from people that might have helped. I will say Survey Monkey gave back great, easy to understand results.
I think that open ended questions are a double-edged sword. You may not want to use them because you may want to give people just specific options to choose from to determine a particular issue. People may not be as willing to answer them because they take more time than just picking from provided choices. I frequently leave comment boxes blank when I take surveys. On the other hand, you can probably get lots of additional information or ideas from open-ended questions than from other types. But this would also make analyzing your results more cumbersome. I really thing it depends on what you are trying to get out of your survey.
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